24×7 Monitoring

24×7 Workstation Monitoring

CFTS will monitor your Windows and MacOS workstations and laptops for system health and performance 24 hours a day, 7 days a week. We monitor over 100 performance related parameters on each system and capture thousands of logged errors. Any detected issues will alert our Support Engineers.

24×7 Server Monitoring

CFTS will monitor your Windows and Linux servers for system health and performance 24 hours a day, 7 days a week. We monitor over 100 performance related parameters on each system and capture thousands of errors. We fully support Manufacturer supplied systems management tools from Dell, HP, IBM, and Lenovo. Any detected issues will alert our Support Engineers.

Disk Usage and Health Monitoring

CFTS monitors both internal disk diagnostic systems and manufacturer supplied tools to help identify hard disk failures before they happen.

Critical Service Monitoring

CFTS will monitor critical network services to ensure that they are running at all times.

Event Log Monitoring

CFTS monitors your systems event logs for all Warnings and Errors, which will alert our Support Engineers to any issues.

Anti-Virus Management

CFTS ensures that: all covered workstations and servers are running anti-virus software; the software is up to date with the latest definitions and; ongoing threat detection is enabled.

Anti-Spyware Management

CFTS ensures all covered workstations and servers are running up-to-date anti-spyware software. CFTS monitors and initiates periodic scans to ensure that spyware is detected and removed.

Firewall Management

CFTS will manage and monitor your firewalls including setup, configuration and policy. We currently support Astaro,Cisco, Cyberoam, Juniper, Netgear, Sonicwall and Watchguard firewall devices.